Frequently Asked Questions & Answers

みなさまからよくお問合せいただくご質問と回答を掲載しております。       

[JIYUCHO and FUTO]

Please enter your address in the form below. Form for requesting confirmation of location of letter to the future and change of delivery address . In principle, if you notify us of a change of address for your letter at least two weeks before the scheduled delivery date , we can send the letter to the new address. Please note that for any inquiries after that, we may send the letter to the previous address.

[JIYUCHO and Futo] The "TOMOSHIBI LETTER" letter set, which you can send to yourself one year from now, is designed to make it easy to write a letter to yourself, but you can also write to someone else. Please ask the staff on the day for more information on how to use it.

[JIYUCHO and Futo] Yes, you can write a letter to yourself one year in the future at both Jiyucho and Futo. Jiyucho and Futo each have letter sets with different themes.

[JIYUCHO] Choose one of five letter set themes and take your time to write a letter. The letter set includes a complimentary drink.

[FUTO] You can write a letter while enjoying a drink or a bite-sized sweet. You can choose one of three letter set themes, making the letter writing a little more casual than Jiyucho.

[JIYUCHO and FUTO] If you come with more than one person, you can choose different menus from your companions (e.g. one person can "write a letter to yourself one year from now" and the other can "enjoy poetic words and drinks"). When making a reservation, we would appreciate it if you could write that in the message field, as the system only allows you to select one menu.

[JIYUCHO and FUTO] Yes. You can bring whatever you want. We provide postcards for you to write on, but you can also bring your own favorite stationery to write your letter on.

[Jiyucho] You can bring in light food and drinks with little odor. A complimentary drink is included with the in-store menu, but we also recommend enjoying a takeaway drink from a nice cafe in Kuramae.

[Futo] Please refrain from bringing in food and drinks. If you have any allergies, please feel free to contact us.

[JIYUCHO and FUTO] Strollers are also allowed. Please let us know in the message section when you make a reservation.

[JIYUCHO and FUTO] Yes, children are welcome.

[JIYUCHO and FUTO] In principle, the letter will be delivered one year after it is written.